Our Offer
Development or expansion of your IT infrastructure
We support you in procuring necessary hardware and take care of the setup.
Every employee in your company needs access to communication tools and business software.
For example, your sales department needs access to business emails, video conferencing systems and phone systems to be reachable, quotation- and order management for administration, access to the CRM system to manage customer data. Your accounting department needs access to sales invoices, accounting software and a secure communication platform with the tax consultant.
We advise you, so that you know your requirements and needs and implement the measures for you!
More information and examples
Setup of a Microsoft tenant incl. Admin Center and Microsoft 365 applications, enterprise software e.g. for identity providers, productivity suite, project management, document management system, CRM.
Commissioning of end devices, servers, storage or virtualization solutions, network infrastructure such as Internet connection, firewalls, switches and WLAN as well as telephony (VoIP). We design server racks tailored to your needs and install all components right through to successful commissioning.
Planning of in-house network cabling (fiber optic & copper) and the construction of a data center including uninterruptible power supply. For the implementation, we work closely with well-known electrical construction companies in Berlin,
Cloud solutions are part of our portfolio alongside on-premise solutions.
Support and Maintenance
If you need help, we provide IT- support and take care of any maintenance.
Everyone has a day when they need help.
Forgot your password or the application won't open? We provide assistance so that you can get back to work quickly. We maintain and manage your IT infrastructure so that you can keep your head free.
On the basis of an individual support and maintenance contract, we support you with your daily challenges! We look forward to hearing from you!
More information
Various Service Level Agreements (SLA) according to ITSM standard.
Email, remote and phone support and own service desk incl. knowledge database
Software and patch management, as well as monitoring for end devices (also mobile), server, switch, firewall, etc.
Project management
Do you need support with the planning and implementation of an IT project?
Sometimes something new is needed!
Do you want to replace outdated software, move data to another system or change your processes and make them more secure? As a service provider, we can act as a manager, team member or consultant in your IT project.
Feel free to contact us with your project and together we will find out how we can help you!
Portfolio
- Implementation of monitoring solutions (Icinga, Prometheus, Checkmk, Azure Monitor and others) to ensure permanent reliability and high availability of internal and external infrastructure resources.
- Establish e-learning platform to offer internal learning courses and track the progress of participants / employees.
- Migration of a multi-site fileserver (Windows Server based) to a cloud-based solution (Azure File Sync).
- Integration of a video conferencing solution (Zoom) into the existing corporate infrastructure (multiple sites and rooms incl. scheduling displays).
- Development and rollout (global multi-site) of an enterprise digital signage solution.
- Migration of an existing enterprise endpoint protection to a different solution provider. (Sophos, Bitdefender)
- Implementation of an ERP system (Microsoft Dynamics Business Central) to support and optimise business processes within the entire organisation.
- Integrating a new office site into the existing enterprise IT environment (building datacenter from scratch incl. internal copper and fiber network wiring, rack, network incl. switches and access points, servers, storage, CCTV and UPS)
- Move of an entire datacenter in production (1 fully equipped 19" 48U rack) of a headquarters to a new site with 48 hours without any downtime for users.
- Short term VPN solutions for organisations which spontaneously or long term decide to offer mobile working, work from home or similar concepts.
Managed Services
The utilities you need to optimize your IT infrastructure.
Outsource the small and tedious IT tasks.
You realized that backups, updates, antivirus and e-mail archiving are important components of any IT infrastructure that someone has to take care of? Very well! Because with us you have found a partner who is happy to take on these tasks. With our reliable and helpful utilities, you will gain back your time.
Let's find out what you need!
Products
Managed Cloud Backup - Backup especially for cloud services
Managed Backup - Backup for a variety of devices
E-mail archiving - Legally compliant e-mail archiving
Endpoint Protection - Security for your devices
Managed RMM - Remote monitoring and maintenance